Privacy Policy

IQ Comtech Pvt Ltd. (hereinafter “hapy” / “We”) provides this Privacy Policy to inform users of the hapy dating and hapy software application (the “Application”) and the www.hapy.mobi (the “Site”) about our policies and procedures regarding the collection, use and disclosure of personally identifiable information (“Personally Identifiable Information”) defined below.

The Application is intended for people who are competent to contract under applicable law. Individuals who are less than 18 years old are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that You are at least 18 year old or otherwise competent to contract including with consent of Your parent/legal guardian as may be required under applicable law.

This Policy is part of our Terms of Service and applies to the Personally Identifiable Information that is collected in connection with the download, installation and use of the Application and related services. By using the Application or the Site You signify Your assent to this Privacy Policy and consent to the processing of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Application.

The information we collect

Information about you

  1. Personally Identifiable Information means any information that either on its own or when combined with certain other information can identify an individual and for the purpose of this Privacy Policy not limited to Your mobile phone number, date of birth, email, gender or phone book contact numbers.

  2. We collect the content and other information you provide when you use our Services, including when you sign up for an account, create or share, and message or communicate with others. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

  3. “Last seen” information is available and displayed to each user whom you have added in your Friends (and which you have not blocked), and reflects the last approximate time the hapy application has been backgrounded or brought to the foreground on your mobile phone. “Last Seen” information is reported to hapy when a user brings the mobile application to the foreground or quits it.

  4. Things others do and information they provide. We also collect content and information that other people provide when they use our Services, including information about you, such as when they share a photo/media of you, send a message to you.

  5. Your networks and connections. We collect information about the people you are connected to and how you interact with them, such as the people you communicate with the most . We also collect contact information you provide if you upload, sync or import this information (such as an address book) from a device.

  6. Device information. We collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of the information we collect:

  7. Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.

  8. Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals.

  9. Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.

  10. Information from websites and apps that use our Services. We collect information when you visit or use third-party websites and apps that use our Services. This includes information about the websites and apps you visit, your use of our Services on those websites and apps, as well as information the developer or publisher of the app or website provides to you or us.

  11. Information from third-party partners. We receive information about you and your activities on and off hapy from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them.

  12. Information on chatting services. This information is only applicable for the content you shared on hapy chat feature. If the recipient can be messaged via the hapy application, the message is delivered to that recipient via data service routed through our servers.

  13. Any messages that are undelivered are held on the hapy servers until they can be delivered or for a period of 30 days whichever is earlier. Messages and files that are sent through the Service temporarily reside on our servers for a short period of time until delivery of such messages or file to the intended recipient is complete.

    Any status update messages and profile image updates posted by You is stored on our servers facilitate the normal use of the Status Updates feature in hapy . This includes but is not limited to the actual status update message.

  14. Hapy may retain date and time stamp information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which hapy is legally compelled to collect in accordance with retention policies applicable under Indian law.

  15. Information on invitation services – We will send your invitation to the respective leads along with your contact information, location and other data or content you have agreed to share.

Information you provide

In order to register as a user with hapy, you will be asked to sign in using your Facebook login. If you do so, you authorize us to access certain Facebook account information, such as your public Facebook profile (consistent with your privacy settings in Facebook), your email address, interests, likes, gender, birthday, education history, relationship interests, current city, photos, personal description, friend list, and information about and photos of your Facebook friends who might be common Facebook friends with other hapy users. You will also be asked to allow hapy to collect your location information from your device when you download or use the Service. In addition, we may collect and store any personal information you provide while using our Service or in some other manner. This may include identifying information, such as your name, address, email address and telephone number, and, if you transact business with us, financial information. You may also provide us photos, a personal description and information about your gender and preferences for recommendations, such as search distance, age range and gender. If you chat with other hapy users, you provide us the content of your chats, and if you contact us with a customer service or other inquiry, you provide us with the content of that communication.

Use of information

We neither share nor sell without Your consent Your Personally Identifiable Information such as Your mobile phone number and address book, post, and any other information we may collect with any third parties for use for commercial, advertising and or similar marketing purposes without Your consent.

  1. We use your information to provide, improve and develop services. We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on and off our Services.

  2. We may share non-personally-identifiable information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with third-parties to better understand usage patterns for certain content, services, advertisements, promotions, and/or functionality related to hapy application.

  3. When we have location information, we use it to tailor our Services for you and others, like helping you to check-in and find local events or send your invitation / request to leads close to your area.

  4. We conduct surveys and research, test features in development, and analyse the information we have to evaluate and improve products and services, develop new products or features, and conduct audits and troubleshooting activities.

  5. Show and measure ads and services. We use the information we have to improve our advertising and measurement systems so we can show you relevant ads on and off our Services and measure the effectiveness and reach of ads and services.

  6. Promote safety and security.We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies.

    • We may disclose the Personally Identifiable Information and available user Contents as required pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences.

    • You agree that hapy has the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and related services opted by You, or to protect itself or its subscribers. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.

    • Promotion and notification:- Upon use of hapy application or related services, you authorize us to contact you regarding any promotions / notifications pertaining to hapy Application, notwithstanding that your number may be registered in the respective Do not Call Registry in your jurisdiction. We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.

    • We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this section of our policy.

With whom we share your information

When you register as a user of hapy, your hapy profile will be viewable by other users of the Service. Other users (and in the case of any sharing features available on hapy, the individuals or apps with whom a hapy user may choose to share you with) will be able to view information you have provided to us directly or through Facebook, such as your Facebook photos, any additional photos you upload, your first name, your age, approximate number of miles away, your personal description, and information you have in common with the person viewing your profile, such as common Facebook friends and likes. If you swipe right or use voting buttons to say “yes / accept” to a person, you will be able to chat with that person if they swipe right or use voting buttons to say “yes/accept” to you, e.g., when you have a “match”. If you chat with your match, of course your match will see the content of your chat.

We may transfer Your Personally Identifiable Information or other information collected, stored, processed by hapy to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with Application. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party.

  • Apps, websites and third-party integrations on or using our Services. When you use third-party apps, websites or other services that use, or are integrated with, our Services, they may receive information about what you post or share. In addition, when you download or use such third-party services, they can access your Public Profile, which includes your username or mobile no, your age range and country/language, your list of friends, as well as any information that you share with them. Information collected by these apps, websites or integrated services is subject to their own terms and policies.

  • Sharing within IQ Comtech companies. We share information we have about you within the network of companies that are part of IQ Comtech pvt ltd.

  • Sharing With Third-Party Partners and Customers
    We work with third party companies who help us provide and improve our Services or who use advertising or related products, which makes it possible to operate our companies and provide free services to people around the world.

  • Here are the types of third parties we can share information with about you:

    1. Advertising, Measurement and Analytics Services (Non-Personally Identifiable Information Only). We want our advertising to be as relevant and interesting as the other information you find on our Services. With this in mind, we use all of the information we have about you to show you relevant ads. We do not share information that personally identifies you (personally identifiable information is information like name or email address that can by itself be used to contact you or identifies who you are) with advertising, measurement or analytics partners unless you give us permission. We may provide these partners with information about the reach and effectiveness of their advertising without providing information that personally identifies you, or if we have aggregated the information so that it does not personally identify you. For example, we may tell an advertiser how its ads performed, or how many people viewed their ads or installed an app after seeing an ad, or provide non-personally identifying demographic information (such as 30 year old male, in rome , who likes rock music ) to these partners to help them understand their audience or customers, but only after the advertiser has agreed to abide by our guidelines.

    2. Vendors, service providers and other partners. We transfer information to vendors, service providers, and other partners who globally support our business, such as providing technical infrastructure services, analysing how our Services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this privacy Policy and the agreements we enter into with them.

    3. Transfer of ownership. If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.

How we protect your personal information

We take security measures to help safeguard your personal information from unauthorized access and disclosure. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, chats, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Managing and deleting information

You can manage the content and information you share from settings inside your app. Hapy gives you the ability to review and update your personal information within the Service by opening your account and going to settings. More information about how to contact us is provided below.

You can delete your account any time. When you delete your account, we delete things you have posted, such as your photos and status updates.If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law.If you do not want to delete your account, but want to temporarily stop using hapy you may deactivate your account instead. Keep in mind that information that others have shared about you is not part of your account and will not be deleted when you delete your account.

Disclaimer

You may choose not to submit Personally Identifiable Information through hapy application in which case we may not be able to provide You part or full services in connection with the application. If You do not agree with any of the Terms including our Privacy Policy, You may delete Your account or not access download and use the Application. Upon deletion of Your account, Your Personally Identifiable Information and any associated Contents, except to the extent required to be retained under applicable law, will be deleted from our servers. In the interest of protecting Your privacy and for security measures, hapy ensures to take reasonable steps to identify and authorise You before registering and granting Your use of the hapy application.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in the law, our data collection and use practices, the features of our Service, or advances in technology. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy, which will be posted on the Services under “Settings” and also on www.hapy.mobi, and you should regularly check for the most recent version, which is the version that applies. If we make any material changes to this Privacy Policy, we will notify you of the changes by reasonable means, which could include notifications through the Services or via email. Please review the changes carefully. Your continued use of the Services following the posting of changes to this policy will mean you consent to and accept those changes. If you do not consent to such changes you can delete your account by following the instructions under Settings.

Contact hapy

If You have any questions or concerns about this Privacy Policy or its implementation, You may contact us on the following

E-mail: support@hapy.mobi

We will strive to address Your feedback and concerns in a timely and effective manner.